Fix Wallet Issues

Facing wallet connectivity issues or transaction failures? We’ve got you covered.

Wallet Not Syncing:

If your wallet is not syncing, ensure your app is updated to the latest version. Try reconnecting or switching networks.

Transaction Stuck:

A transaction might be stuck due to low gas fees or network congestion. Try increasing gas fees or using a blockchain explorer to track your transaction.

Lost Private Key:

Private keys are non-recoverable. If lost, access to the wallet is permanently restricted. Ensure safe storage using secure password managers or hardware wallets.

Unauthorized Access:

If you suspect unauthorized access, immediately enable two-factor authentication, reset your passwords, and check for suspicious activity.

Incorrect Balance Display:

Sometimes, your balance may not update due to network delays. Restart your wallet or clear cache to refresh the displayed balance.

Need More Help?

Our support team is available 24/7 to assist you with complex wallet problems.